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Frequently asked questions
Yes. We deliver across the Western Cape from our yard on the corner of the R27 and M19 in Melkbosstrand — from Kommetjie in the south all the way up the West Coast to Velddrif and beyond. Your delivery fee is calculated by distance and shown to you at checkout before you place the order.
EFT (bank transfer), cash on delivery, or card on delivery. There is no online card gateway — you place the order on the site and then pay whichever way suits you. For EFT we send you our banking details with your order number as the reference.
Yes. Our drivers carry a card machine, so you can tap or swipe at your gate when the wood is offloaded. Just choose 'Card on delivery' at checkout so the driver brings the machine along.
We do. A large part of our business is regular standing orders for restaurants, guest houses, wine farms and holiday rentals. Give us a call or a WhatsApp and we will work out volume pricing and a delivery schedule that suits your kitchen.
Rooikrans is the Cape favourite — it lights easily and gives you a hot, workable coal bed. If you want a longer cook or a big potjie, go for black wattle or Namibian kameeldoring. Port Jackson is the best value when you are feeding a crowd.
Plum wood for a sweet, mild smoke on pork, ribs, chicken and fish. Olive wood for a richer, more savoury smoke on lamb, beef and vegetables. Both are sold in chunks, loose or by the bag.
Absolutely. Tap the WhatsApp button anywhere on the site, tell us what you need and where you are, and we will confirm the price including delivery. Many of our customers order from the car on the way to the holiday house.
Orders placed before 12h00 on a weekday are usually delivered the same day or the next working day, depending on your area. We phone or WhatsApp you before the driver leaves so you know roughly when to expect him.
Yes. Everything we sell is seasoned and stored under cover before it goes out. Wet wood is miserable to braai with and it is not what we want on our bakkie.
Still not sure?
Tell us what you are cooking and how big your braai is — we will tell you exactly what to order.
